Order cancellation
Under Article 56 of Mexico’s LFPC, you may revoke the purchase within 5 business days from delivery of the goods or signing of the contract, whichever is later, by sending verifiable notice to [EMAIL].
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Cambios y Devoluciones
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Exchanges and returns
Request an exchange or return at [EMAIL] with your order number, reason and photos when relevant. The item should remain in the conditions stated in the policy; restrictions will not override your legal rights.
Defective or incorrect item
If an item is defective, incomplete or different from what you ordered, contact us promptly. You may request the remedy available under the LFPC, including replacement or a refund where applicable.